Grid Marketing Support Helpdesk

Welcome to our support ticket system. If you have a current support ticket active, please use the "Ticket Status" link below and enter your ticket tracking ID. If not please use the "Submit a Ticket" link below to open a new ticket. It is also possible that the question you attempt to submit, was asked before by other visitors. Please check first if your question (or similar question) was already answered in our Frequently Asked Questions section.

Please note: Email has become increasingly unreliable. Since our emails notifying you of your ticket updates may fail to be delivered, it is vital that you log back in to our Help Desk and check the status of your ticket(s) frequently for updates. We will attempt to reply to your ticket(s) as quickly as possible, and all tickets are answered in the order they are received. We attempt to answer every email within 24-48 hours but in some situations it may take longer.

Thank you!

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